Privacy Policy
AbleTec Seating & Mobility ("AbleTec," "we," "our," or "us") is an independent, family-owned wheelchair and mobility equipment provider located in Athens, Georgia. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit abletecsm.com or contact us for services.
1. Information We Collect
We may collect the following types of information:
- Personal Identification Information: Name, address, phone number, email address, and date of birth when you fill out a contact form, request a quote, or schedule an appointment.
- Health & Insurance Information: Relevant medical or insurance details you voluntarily provide for product evaluations, fittings, or billing assistance.
- Usage Data: IP address, browser type, pages visited, and referring URLs collected automatically via cookies or analytics tools.
- Communications: Emails or messages you send to us.
2. How We Use Your Information
We use the information we collect to:
- Provide and improve our products and services.
- Process orders, appointments, and equipment evaluations.
- Communicate with you about inquiries, orders, or service follow-ups.
- Comply with insurance billing requirements and applicable healthcare regulations.
- Send service-related communications (you may opt out at any time).
- Analyze website usage to improve our online experience.
3. HIPAA Compliance
As a provider of mobility and rehabilitation equipment, AbleTec may handle Protected Health Information (PHI) as defined under HIPAA. Any PHI collected is handled in strict accordance with HIPAA regulations. We implement administrative, physical, and technical safeguards to protect the privacy and security of PHI. We do not sell, rent, or trade any PHI to third parties.
4. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share it only in the following circumstances:
- Service Providers: Trusted vendors who assist us in operating our website or business, subject to confidentiality agreements.
- Insurance & Healthcare Partners: With your consent, to process insurance claims or coordinate care.
- Legal Requirements: When required by law, court order, or governmental authority.
- Business Transfers: In the event of a merger or acquisition, your information may be transferred as part of that transaction.
5. Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. You can disable cookies through your browser settings; however, some features may not function properly without them. We may use analytics tools such as Google Analytics to understand website traffic.
6. Data Security
We implement industry-standard security measures including SSL/TLS encryption, secure servers, and restricted employee access. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to legal obligations. You may also opt out of marketing communications at any time. To exercise these rights, please contact us using the information below.
8. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have done so inadvertently, please contact us immediately.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.
10. Changes to This Policy
We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: